This Privacy and Cookies Policy was last updated on May 25, 2018.
II. Personal Information We Collect
When you contribute posts and reviews, participate in our surveys (either directly, or through third party service providers), or provide any other Content to the Services through other means, we will collect all the information you provide. If you exchange messages with others through the Site, we may store these messages to deliver them and to allow you to manage them.
Please be aware that while some pieces of information that you provide to us would not be sufficient to identify you when seen by another User without any context, the combination of different pieces of information that you provide for viewing by other Users, or any contextual information, may allow other Users to identify you.
When you contact us by sending us an e-mail or when you use any of our contact forms, we will collect any information that is contained in (and/or attached to) your e-mail or text message, or that you enter into such forms.
III. Personal Information Collected Via Technology
When you visit our Site or use our Services, your device is automatically providing information to us to enable us to respond and customize our response to you. The type of information we collect by automated means may vary, but generally includes technical information about your computer, such as your IP address or other device identifier. The information we collect also may include usage information and statistics about your interaction with IT Central Station. That information may include the URLs of our web pages that you visit, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data, and other information about how you used our Site. We collect this information to help us provide a customized experience. We do not currently respond to 'do not track' signals and similar settings or mechanisms.
Automated means of data collection include the following:
Web Browser. When you visit an IT Central Station website, your browser automatically sends us your Internet protocol ("IP") address so that the web pages you request can be sent to your computer or device. We use your IP address to determine additional information, such as your employer name, whether the computer or device has ever been used to visit IT Central Station before, which IT Central Station features were used the most often, and how much time was spent on a page.
Web Beacons and Log Files. We use "web beacons" (also known as Internet tags, pixel tags, tracking pixels, and clear GIFs) on our Site. These web beacons allow us and third parties to collect information such as the IP address of the device, the URL of the web page, the time the page was viewed, the type of browser used, and any additional information in cookies that may have been set by the third party. The information is typically collected in log files, which generally track traffic on our Site. The information is used for analytical purposes and to manage technical issues that may arise. We do not attempt to identify individual users through this information.
Location Data. If you access IT Central Station using a mobile device, we will collect your physical location if you have enabled this feature. Even if you are not using a mobile device, information about your general location may be discernable from your device's IP address or the URLs we receive.
Cookies. We also collect information using cookies to help us identify you when you visit our Site, and we may share cookies with third-party advertisers or advertising networks to provide you with relevant, targeted ads. For more information on cookies and similar tracking mechanisms, how we use them, and how you can control them, please see the next section below entitled “Cookies Policy and Ad Choices”.
IT Central Station stores a small text file called a “Cookie” on your computer to store your login information (if any) and your personal preferences for the Services. IT Central Station may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). While you will still be able to use the Services if you disable Cookies in your browser, certain parts of the Services may not function as effectively. After you register and enable Cookies, we may associate this information with Personal Information that we have collected from you.
We work with third parties, such as Google and Facebook, to provide analytics services that may use the Cookies set on your device to provide advertisements, measure the performance of advertising, and track traffic to IT Central Station generally. In addition, we have implemented Google Analytics Demographics and Interest Reporting, which categorizes cookie information so that we and third-party service providers may better deliver content and/or advertisements that are relevant and useful to you on our Site and various websites across the internet. You may opt out of tracking by Google Analytics and Google Analytics Demographics and Interest Reporting services by visiting Google Ads Settings or by downloading the Google Analytics Opt-Out Browser Add-on. If you do not want Facebook to use information based on your IT Central Station activity for the purpose of showing you ads, you may opt out here.
You may also be able to disable placement of some (but not all) Cookies by setting your browser to decline cookies, though this may degrade your user experience. Additionally, if you change computers or web browsers, you will need to opt out again. A useful resource for information about deleting and controlling cookies can be found at AboutCookies.org. Although our Site does not currently respond to 'do not track' browser headers, you can limit tracking through these third-party programs and by taking the other steps discussed above.
V. Use of Information We Collect
In general, information (including Personal Information) you submit to us, or to third parties that support us in collecting information, as well as information we collect about you via technology, are used by us to provide you and other Users with the Services, to respond to requests that you make, to improve our Services, and to operate, maintain, and improve the features, functionality, performance, and support of the Services.
We may also use your Personal Information to provide you with notifications related to your use of the Services, such as electronic newsletters or promotional e-mails.
To use certain services on our Site, such as downloading reports, you may be asked to provide Personal Information (e.g. your name, email address, employer name, or phone number). We may share your company size, employer name, browsing behavior, and other information we collect about you with our partners, sponsors, and advertisers (“Partners”). See our list of Partners here.
By sharing your information with us, you agree that (a) IT Central Station may share your name, email address, phone number, and job title with its Partners, and (b) IT Central Station and its Partners may contact you by way of email, telephone, mail, or other means of communication to provide you with access to Content, surveys, direct marketing, and promotional materials in connection with your activity on the Site.
If you do not want this information shared, you may opt out of our sharing this information with our Partners by contacting us at the email address set forth in the section entitled “Opting Out” below. In addition, you may contact a Partner directly if you have any questions about such Partner’s use of your information or if you would like to cease receiving communications from a specific Partner.
VI. Our Partners and Other Websites
Our Partners may include tracking technologies (e.g. cookies or web beacons) within pages on our Site. This is in order for our Partners to set and read their own cookies when you browse information about their companies. These tracking technologies are not subject to the control of IT Central Station.
VII. Public Postings
One of the purposes of the Services is for Members to share product- and vendor-related information with other Users. Therefore, you should assume that any information that you post, including any Personal Information you may choose to provide (but excluding your email address and phone number), will be made available to other Users of the Services. If you post Content on our site (e.g. product review, question, answer, etc.), such Content may be made available on third party websites and may be included within materials distributed by our Partners, but such Content will not include your email address, phone number, full name, or employer name. We may provide you with the ability to anonymously post certain comments, in which case we will not include your contact information (i.e., name, username, email address, or your employer) on the Site in connection with such comments. However, you should know that our internal records may associate your contact information with such comments.
VIII. Legal Basis for the Processing of Personal Information
IT Central Station relies on both consent and legitimate business interests for processing Personal Information.
For example, IT Central Station may process Personal Information with a User’s consent when a User agrees that we may process information that the User inputs into our Site or that we collect via our Site.
On other occasions, even in the absence of explicit consent, IT Central Station may process Personal Information pursuant to specific purposes which further our legitimate interests, provided that our legitimate interests are not overridden by the User’s reasonable expectations of privacy. For example, IT Central Station may process Personal Information pursuant to legitimate business purposes to respond to User inquiries, to fulfill User requests, to send Users relevant marketing information and offers, to provide Users with more relevant ads and content, to complete transactions, to provide customer service, to send administrative information, and to personalize Users’ experiences with the Site.
In addition, IT Central Station may process Personal Information where IT Central Station is required by law to do so.
X. Disclosure of Personal Information to Service Providers
In addition to providing your Personal Information to our Partners, we provide your Personal Information to third party service providers and suppliers who work on our behalf or with us to provide you with some of the services and features of the Services and to help us communicate with our Users (“Service Providers”). Our Service Providers, however, do not have any independent right to use your Personal Information for their own purposes not connected to IT Central Station. IT Central Station will always attempt to limit the information we provide to what is reasonably sufficient for our Service Partners to carry out their responsibilities to IT Central Station.
XI. Opting Out
If you wish to exercise any of your rights in relation to your Personal Information, including exercising your opt-out rights, please send us an email to firstname.lastname@example.org.
You may access, modify, or delete your Personal Information by logging into the service and visiting the My Profile page.
We may send newsletters or promotional communications to our users. To unsubscribe to these communications, you will be required to click an "Unsubscribe" link in these emails and confirm the email address for which you would like to unsubscribe.
You may request that your Account be terminated and that your Personal Information be deleted by sending an email to email@example.com. Any termination of your account may involve deletion of your Account information from our live databases and all the information and data stored for such Account in the Services. IT Central Station will not have any liability whatsoever to you for any termination of your Account or the related deletion of your information.
You may request a copy of the Personal Information we store about you by sending an email to firstname.lastname@example.org. You may also request that IT Central Station transfer your information or provide you with copies of your information to enable the transfer of your information to a third party.
When we delete Personal Information that we have collected from or about you, it will be deleted from our active databases but may remain in our archives. Although IT Central Station may deactivate a User’s registration pursuant to their request, it may continue to retain the User’s information for legitimate business purposes as set forth above.
We process the Personal Information of potential Partners for certain legitimate business purposes related to their request to receive information about our business-to-business services or to schedule a demonstration of our online, media, marketing, or data services products or programs. In the event that potential Partners do not wish to receive further marketing or sales emails from IT Central Station, they may opt-out of receiving additional emails by way of following the unsubscribe mechanism provided at the bottom of emails sent by IT Central Station.
XII. Privacy of Minors
Our Site and Services are directed to professionals. If you are not 18 or older, you are not authorized to use the Services. We do not intentionally collect or maintain information in the Services from those visitors and Users of the Services who are under 13 years old. If you learn that a child under 13 has provided us with personal information without consent, please contact us.
XIII. California Privacy Rights
California law permits California residents to request certain details about how a business shares their Personal Information with third parties for direct marketing purposes. In addition, if you are a California resident, you may ask us to refrain from sharing your Personal Information with third parties for their direct marketing purposes. If you have any questions regarding our compliance with California privacy law, please contact us at the email address set forth in the section entitled “Contact Us” below.
XIV. Data Retention
XV. Security and Confidentiality
IT Central Station has put in place commercially reasonable and appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no company, including IT Central Station, can fully eliminate security risks associated with Personal Information. IT Central Station has implemented technical, organizational and administrative measures which are generally accepted by the industry to protect the Personal Information in its possession. These measures include, but are not limited to, the implementation of current security technologies and processes to protect your information from loss, misuse and unauthorized access, disclosure, alteration or destruction. In particular, our security systems include authenticated access to internal databases, audits of processes and procedures, reviews of overall web security, and the use of restrictions of access to Personal Information in our possession. Additionally, we use encryption (e.g. HTTPS) to protect data transmitted to and from our Site.
XVII. Contact Us