User Reviews of OpenText Data Protector & Rocket Servergraph

We have so many specific technological cracks in Micro Focus, but we are not getting the features, facilities, or coordination between the global delivery centers and the R&D team that we need to express our ideas. If they can overtake these, either they can go through R&Ds or they can allow us to go through R&Ds it would be helpful....

When a complicated fault occurs, it can take a long time to get a resolution. I have had a few cases that wind up with the programmers and it can take months to resolve in those cases. While fixes that come from such cases have resolved the problem every time, it is maddeningly frustrating to have such long waits. In one instance, we had to...