User Reviews of Symantec Messaging Gateway & Trellix Collaboration Security

Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product...

We're not really that satisfied with technical support. They are too slow to respond. We'd like them to be better. It takes too much time to get the help you need when you need it. This issue may be that they don't have support services that are global. When you look at Cisco, for example, they are very fast as they provide service from all...