User Reviews of ServiceNow & SolarWinds Web Help Desk
Updated May 2024
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ServiceNow review
Arvind Mehrotra
Managing partner at AmPmilify Associates LLP
Comes with integration capabilities but service portfolio can be challenging
The challenge with ServiceNow lies in its expansive portfolio of services. It can be complex, and users may find it expensive and challenging to understand. There is a need for a configurator within ServiceNow that guides users on how to utilize the tool effectively. This configurator should provide insights into licensing, team...
ServiceNow review
Rupesh Jethwa
Solutions Architect at Globant
Workflow automation solution that offers ROI from three months of implementation
I am an expert and know how to gather requirements and complete implementations. The initial setup is not complex but someone who is new to this technology, may need assistance from an expert. The time it takes to deploy the solution depends on an organization's requirements. If they want to only implement event management, the timeline...
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