user reviews of
DX Spectrum & HelpSystems Intermapper

Updated JULY 2021

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DX Spectrum review

itarchit489981
IT Architect at a comms service provider with 10,001+ employees
Good monitoring, alerting capabilities, and improved visibility, but AIOps is...
This solution is missing the in-depth SDN correlation due to the late arrival of Spectrum VNA features and supported SDN networks. The various setups of the SDN networks are not always supported (yet) by the Spectrum VNA engine. Integration with non-Broadcom AIOps solutions is a known area. We want to make our own choice for the AIOps...
HelpSystems Intermapper review

Andrian Lubimov
Andrian Lubimov
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA...
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA...

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