User Reviews of DX Spectrum & Fortra's Intermapper
Updated May 2024
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DX Spectrum review
Calvin Lane
InfoVista Engineer at a tech vendor with 1,001-5,000 employees
Makes it easier to understand root cause and troubleshoot
One thing I would like to see improved is that it doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer, and probably a separate OneClick Console. You would almost need a...
Fortra's Intermapper review
Andrian Lubimov
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA...
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA...
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