User Reviews of Opsgenie & xMatters

Updated March 2024

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Opsgenie review

Snir Gavriel
Snir Gavriel
Senior Network & Security Engineer at a tech services company with 5,001-10,000 employees
Stable, convenient, and easy to use, with a useful on-call rotation feature
When I needed to add the fourth guy to the on-call rotation, I had trouble finding the option in Opsgenie where I can add the new user. It took me some time to figure out because the icon was very small. You have a pencil icon that you need to click, but it was so small and in a place that wasn't so obvious, so this is an area for...
xMatters review

Dean-Robinson
Dean-Robinson
Sr. Developer at a media company with 10,001+ employees
A versatile solution with excellent logging capabilities that reduced our time to...
The reporting functionality could be improved, though I know that's something xMatters, inc. is working on. For example, sometimes I need to go into the platform and find users who aren't in groups that have been created recently, haven't logged in and so on. Previously, this was hard work, but they added loads of filters, making it more...

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