User Reviews of OpsRamp & ServiceNow IT Operations Management

We found the technical support for OpsRamp very helpful. Last week, we created a support ticket because we were facing an issue with one of our customers. The user was with our onshore team, and he was unable to access his account because it was a newly created account that required MFA and SSO. We created a ticket, and the support team...

There needs to be a focus on AI machine learning production. Their AI ML prediction algorithms have been improving, but we would like to see further enhancements. We don't need both Splunk and ServiceNow IT Operations Management. The problem with ServiceNow is that it allows you to coexist, but we don't want to coexist as partners or end...