User Reviews of OP5 Monitor & ServiceNow IT Operations Management

Updated March 2024

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OP5 Monitor review

Harish Venkateshappa
Harish Venkateshappa
Information Technology Staff at GlobalFoundries
Useful online resources, customizable, and highly effective monitoring
The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better...
ServiceNow IT Operations Management review

MohammedHashim
MohammedHashim
Principal Architect at Brillio
Useful for event management, aggregation, correlation, and analytics
There needs to be a focus on AI machine learning production. Their AI ML prediction algorithms have been improving, but we would like to see further enhancements. We don't need both Splunk and ServiceNow IT Operations Management. The problem with ServiceNow is that it allows you to coexist, but we don't want to coexist as partners or end...

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