User Reviews of Aurea CX Messenger & Avada Software Infrared360
Updated May 2024
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Aurea CX Messenger review
Luis Alarcon
SOA Developer Solution at Xtensible Solutions
Easy to develop and easy to run
I've been working with Aurea CX Messenger the last 14 years and I'm very used to it. I don't know if the last version has the cloud option, but maybe that could be good. That could be something that is included. I'm not sure if the latest version includes it but that is something that would be a nice feature to have. Another issue, which...
Avada Software Infrared360 review
MQ Administrator at a government with 501-1,000 employees
It has a small footprint on our system. They're good at following up with their...
I would rate technical support 4.5/5. They're really quick to respond and it doesn't take them very long at all to come up with an answer or to identify a bug. It was about three weeks ago when we had our last ticket open. I don’t know that they could do anything to improve. Their response rates are really good and they're knowledge base is...
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