User Reviews of eG Enterprise & SCOM

Updated May 2024

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eG Enterprise review

reviewer802371
Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees
Great visibility, easy to set up, and has very responsive technical support
The visibility and the ability to monitor user behavior are very useful to us. So is the fact that we have diagnostic capabilities. We divided the usage of these two parts - one for our business team and one for our support team where they can see the availability, performance, and application or service updates from a customer perspective....
SCOM review

Mohammed Badowi
Mohammed Badowi
IT system manager at NBO
Feature rich, scalable and user-friendly, but open-source products are free and do...
The dashboard is one place where the product can be improved. We finally needed to get a customized dashboard from the NOC (Network Operation Center) team. The dashboard that was included with the product just did not do what we wanted it to do. I am not sure, exactly, what should be included with future releases. There are already a lot of...

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