user reviews of
DX Infrastructure Manager & Kaseya Traverse

Updated SEPTEMBER 2021

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DX Infrastructure Manager review

reviewer1395900
Techincal Support at a tech services company with 51-200 employees
Good topology, good stability and scalability, and useful for knowing about...
The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how...
Kaseya Traverse review

reviewer931032
Senior Product Manager Managed IT at a comms service provider with 1,001-5,000 employees
We connect it to customers' end points to manage their antivirus, update patching...
In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has. As things change and as new products come in, we look at different plugins and all those things....

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