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JIRA Service Management review
Summarie Park
Assistant Manager at NAVER Corp
It lets you configure workflows and manage requests; it has a dashboard for...
Jira Service Management has three features I found valuable. First, it has a workflow feature that you can configure for your specific requirements. For example, you can configure your workflows for service management, especially if you want to utilize it for a service desk. This is beneficial if your company provides services to customers...
JIRA Service Management review
AbhishekSingh10
Program Lead at PureSoftware Ltd
Easy to maintain and use with good reliability
I cannot say it's too easy to set up. It is moderate for a technical user, and for a non-technical user, it will be a bit difficult. There are many things you have to configure. You have to configure the permissions and notifications for customers and agents differently. You have to set up the portal and many more things. The deployment...
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