User Reviews of BeyondTrust Remote Support & LogMeIn Rescue

Updated March 2024

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BeyondTrust Remote Support review

Rich Longo
Rich Longo
Vice President of Sales at ServicePro
A robust, secure, and complete solution for quickly providing support and...
It is pricey. It would be nice if it weren't so expensive because then you could afford more licenses and have more people involved, but I get it. They do have something that's unique compared to some of their competitors out on the market. It is a very robust and safe tool. If the price could come down, that'd be great. In terms of...
LogMeIn Rescue review

Gerry Human
Gerry Human
VP at Step 1 Software
Hugely helped to decrease the time it takes to handle support issues
Nothing's perfect but I think it's really a great tool just the way it is. The suggestion that I made to them at their user advisory board is that they combine the two products, Rescue and Central, into one because you really should have both. A bunch of the other people in that meeting very much liked that. The product itself is really...

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