User Reviews of ConnectWise Automate & N-able N-central

Updated March 2024

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ConnectWise Automate review

Sean Saeb
Sean Saeb
Partner and CIO at Caspian IT Group
Responsive, integrates well with other applications, and the technical support is...
There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw...
ConnectWise Automate review

reviewer1710345
CEO & Senior Automation Administrator at a tech services company with 1-10 employees
A nicely ordered database and good UI but needs better monitoring
The solution needs to improve Event ID monitoring big time. They're behind the game on the other RMMs, and we support multiple RMMs. For instance Kayesa - the way they're doing event ID monitoring is local. ConnectWise has to ingest all of the event IDs and that equals large database growth and therefore nobody monitors those event IDs....

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