Social CRM Users Have Shared Their Experience With Us

Updated May 2024

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Salesforce Marketing Cloud review

SantoshKrishna
SantoshKrishna
Director at BMO Financial
Easy to deploy, stable, and scalable
The encryption and decryption have room for improvement. We need to be confident that the customer's data is secure when shared outside of the organization. I would like to request additional mobile app features that go beyond push notifications. As the mobile development industry continues to advance with new technologies, such as AI...
HootSuite review

Kapil Rampal
Kapil Rampal
Managing Director at Ivory Education Private Limited
Good customization and social media management with helpful AI capabilities
It has made access control very easy. We don't need to share the actual account credentials with any employee. They can work through HootSuite. We can also manage all our social media in one interface with personalization. It has improved efficiency and security and has delivered significant cost savings. In the enterprise edition, there is...

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