User Reviews of SmartBear TestComplete & TestRail

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SmartBear TestComplete review

Harold Rios
Harold Rios
Director at Finding Technology Company
Good automation and with an easy setup and a nice interface
The one issue we have is that the tool was installed in a local machine. Now, it's more popular when you use tools that work in online environments. It would be better if it was available on the cloud. We'd like to access it on remote desktops. I don't want to have to install it on every machine. It would be ideal if the solution could...
TestRail review

Hema Patil
Hema Patil
Software Affiliate at a pharma/biotech company with 1,001-5,000 employees
Various test case templates and test artifact maintenance make for a highly...
Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow. Additionally, whenever there is a new version update to the cloud version, we sometimes face issues. We try to reach out to the technical team, and it requires...

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