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BeyondTrust Remote Support review
ICT Technology & Release Manager at a healthcare company with 1,001-5,000 employees
Live chat enabled a new service desk support channel, integrating with our Service...
Set up a full project that looks to implement the full suite of functionality. Maybe phase the implementation to get the key functionality in place, and then look to utilise the more advanced functionality. Train the support analysts in the use of the tool. Bomgar provides training with the purchase, which allows your team to become Bomgar...
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