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Clarity SM review

ESM Specialist at Gijima
Saves us time and money with a great self-service interface
I like the self-service interface and the fact that people can raise and check their own tickets without necessarily having to call the service desk. They can check progress on their tickets and also have input in the life cycle of the tickets. That's one feature that I think I like most. We are running a high availability deployment now...

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