free case study: Imed Inoubli's unbiased review of JIRA Service Management

Simplify your research with trusted advice from people like you. Would you like to learn about products from people using them now?

Download this FREE Help Desk Software case study, based on Imed Inoubli's UNBIASED USER EXPERIENCE with JIRA Service Management:

Where should we email your case study?

JIRA Service Management review

Imed Inoubli
Imed Inoubli
Information Technology Service Desk Manager at MAF Retail
Has easy to understand workflows and good speed
From the customer side, it's not friendly used compared to other competitors, like ServiceNow or BMC. It's also not fully ITSM management if you compare it with ServiceNow or BMC. They have a full model of ITSM. In BMC they have TrueSight, they have Discovery, which helps IT to discover IT equipment with a serial number, with the specs,...

Since 2012, we've had 535,544 professionals use our research.

As seen in