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JIRA Service Management review

BasharatAhmed
BasharatAhmed
Product Manager at Hashmove
Intuitive solution with fast, helpful technical support
Some of the areas that could be improved are with the customizations. For example, if I wanted to add a new user with the same name, or start a new bot, add a new caller, or even just want to add a new column, it is complicated. This area can be simplified. The foundation needs to be simplified. As an additional feature, I would like to see...

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