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Micro Focus Service Anywhere [EOL] review

Director, Enterprise-wide Application Services at BC Public Service
We're finding it quicker to get a ticket open and being able to get to asking...
I guess there's two camps. One is tweaks to what's already there for incident management. Incident is one of their most mature modules, but there are still some things that we'd be looking for. Some people granular, specific things around ability. One of them is ability to add more values. A list of values is quite limited right now. We...

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