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Oracle Service Cloud review

DeliveryMgr479
DeliveryMgr479
Director - Emerging Technologies at Speridian Technologies
It's meant for services. It was built with a base of providing services to the...
One of the good features about this product is, like many other cloud technologies, this product is meant for services. It was built with a base of providing services to the customers by providing knowledge-base articles and not just through a phone channel. It's more of an omni-channel suite. I've worked with a lot of customers with whom...

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