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ServiceNow Now Platform review
Project Manager at a manufacturing company with 11-50 employees
Extremely flexible for creating workflows and ticketing but is too heavy
We're customers and end-users. It doesn't offer an on-premises option. It's all SaaS. I'd advise potential users to look at it carefully and take time, depending on your runway. If you are an enterprise that has a full year of runway and the resources for ServiceNow and needs customizations, it may be fine. If a company isn't at the...
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