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Tidal by Redwood review
Automation Manager at a financial services firm with 1,001-5,000 employees
Consolidates our administration and reporting feeding it straight into ServiceNow,...
They have a bit of work to do on the ServiceNow Adapter. At the moment with 6.2.1, we can send an SNMP Trap to ServiceNow in order to create an incident fail. However, there is so much scope for a CLA API interface between the Adapter and the stuff that you can do with it. I would have other use cases for different things within ServiceNow...
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