We performed a comparison between 42Gears SureMDM and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"The stability is good."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"It's normally able to meet 100% expectations of our customers."
"The solution is easy to use and it has good performance."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."
"Stability-wise, I rate the solution a ten out of ten."
"The solution is stable and reliable."
"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."
"This solution is very dynamic. I can do what I need to do with it."
"The solution's customer support is good."
"Its dashboards are valuable. It is easy to access dashboards and implement policies."
"Payloads, application publishing, and cataloging features are valuable to our customers."
"We were able to dramatically enhance our cybersecurity, and better support our users."
"To have a zero-touch setup for the Macs and iPhones is more valuable than one can think."
"There is also zero-day support to all new Apple OS."
"We found the initial setup to be simple."
"One of the key features that I liked the most and a lot of the customer value as well is the geofencing. Geofencing is geographical locations. If the device is on a particular premise, then the policy applies. And when the device is not there, the policy goes away."
"The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place."
"Zero-touch deployment is the most valuable feature because many organizations have employees working from home. This feature allows devices to be configured and ready for use without needing physical handling by IT staff, making it important for remote work environments."
"If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro."
"It needs incorporation of Knox, ZeroTouch, etc."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"User creation on Mac must be improved."
"The user interface and customization features are not the best and could be improved."
"The dashboards could be improved."
"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."
"The product is not so convenient to deploy or to configure."
"The solution’s pricing could be made cheaper."
"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."
"There needs to be a mass policy change tool."
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center."
"For Windows, we have a reset option. We'd that option available for Mac."
"It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."
"We would like to have some of the extension attributes configured so that those extension attributes can be part of the core structure. They can make some of the extension attributes the actual attributes. They shouldn't be like add-ons."
"The dashboard needs to be customizable."
42Gears SureMDM is ranked 13th in Enterprise Mobility Management (EMM) with 8 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. 42Gears SureMDM is rated 8.0, while Jamf Pro is rated 9.6. The top reviewer of 42Gears SureMDM writes "Helps to lock devices for professional use ". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". 42Gears SureMDM is most compared with SOTI MobiControl, VMware Workspace ONE, ManageEngine Endpoint Central and Hexnode UEM, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360. See our 42Gears SureMDM vs. Jamf Pro report.
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