We performed a comparison between ABBYY Vantage and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."While using ABBYY FlexiCapture we did not use the generic models that they do have for invoice and purchase orders. For one of the use-cases, the document was exactly the purchase order, but we are not using that generic model. We are creating the model from Scratch. However, if I was to compare ABBYY FlexiCapture with other IA tools, the machine learning and how the extraction is done is far better than competitors. This allows a lot less effort for the development."
"The UI is user-friendly and ABBYY Vantage supports over 100 languages."
"ABBYY Vantage is user-friendly...The deployment process can be done in a few minutes."
"Abbyy is really good in terms of reading OCR."
"The advantage for ABBYY Vantage is in the visual tools to parameterize and set documents."
"The handwriting recognition is very good, as it can recognize handwriting done with pen and paper with at least 70% accuracy."
"The most valuable feature is the ability to capture data from documents with different formats."
"I like that it has the capability of processing a high volume of documents with great accuracy."
"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."
"The solution automates manual data entry."
"It reduces human error and saves time."
"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."
"It's a platform, not a configured application, so you can do what you want with it."
"I can have all scanners accessible from my end."
"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"The solution offers many features that are beneficial for customers."
"I think that technical support should help instead of developing a solution from scratch every time you reach out to them."
"They can have more advanced workflows. They can have some custom status in their workflow. It was there, but they can introduce more cases such as triggering an email or interacting with other systems with APIs. They can be included as stages in their workflow rather than doing it all by scripting."
"The price for trainings or certifications are on the very, very high side."
"It's important to incorporate image detection for signatures or other handwriting elements."
"The recognition intelligence could improve by having more details in the documents. There are limitations with the forms, templates, and manuscripts."
"In the future, I would like to see integration with Google Sheets."
"This solution should have better integration with RPA solutions such as Blue Prism."
"ABBYY's support model could be improved because we get some complaints from customers regarding the amount of time it takes and the kind of responses we get. They also need to improve their professional services team and train them to support customers better during custom implementations."
"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."
"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."
"I would like better ease of use and more support options."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"I give the scalability of the solution a six out of ten."
"The reading efficiency of the solution needs to be improved."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great."
ABBYY Vantage is ranked 1st in Intelligent Document Processing (IDP) with 46 reviews while IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews. ABBYY Vantage is rated 8.0, while IBM Datacap is rated 7.6. The top reviewer of ABBYY Vantage writes "Genius-level AI with very easy setup and implementation processes". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". ABBYY Vantage is most compared with UiPath Document Understanding, UiPath, HyperScience, Microsoft Power Automate and Hyland Brainware, whereas IBM Datacap is most compared with Tungsten TotalAgility, Microsoft Power Automate, HyperScience, OpenText Intelligent Capture and Hyland OnBase. See our ABBYY Vantage vs. IBM Datacap report.
See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.
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