We compared Acronis Cyber Protect and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features, while Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"One of its most valuable aspects is its user-friendly interface."
"Acronis has a very rich functionality."
"All the necessary features required to set up a proper backup are already present in Acronis Backup."
"The most valuable feature is its ability to back up and recover our production environment from ransomware."
"Acronis Backup is easy to use, intuitive, and has high performance."
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"In our recent experiences, Acronis Cyber Protect proved most valuable during instances of colleagues facing migration challenges due to ransomware impacts. In these situations, where servers and backups were affected, having a backup stored in external drives or other devices within our data centers posed risks. To address this vulnerability, we decided to shift to a cloud backup solution."
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"Zerto has helped reduce our organization's DR testing to seconds to minutes. We have been able to save probably close to 200 hours a year."
"Zerto saved us a lot of money compared to the cost of replicating at the LUN level. It also really simplified it and gave us shorter RTOs and RPOs."
"We now have the ability to replicate critical data to a secure, off-site location that can be brought back in seconds if needed."
"Zerto is easy to use and the interface is very intuitive."
"During a failover to a DR site, Zerto can automatically change the IP address of servers."
"The second feature that sold us was the sub-second RPO. One of the things that made Zerto's product stand out from some of the more traditional solutions four years ago was its ability to maintain sub-second RPO over a group of machines, and that group of machines could be spread over multiple storage hardware."
"There are two things that are keeping us with the solution: 1. It does a very good job of keeping the data in sync at all times. 2. In the event of a failover or in the event of a contingency, we are able to retrieve the data very quickly without any issues."
"Zerto enables us to do sandboxing failovers. You can run tests on a production environment in a sandbox and spin up a copy of your actual production environment in a few hours. When you're done with it, you can click a couple of buttons, and it's all blown away. You don't need to worry about reverting changes or interfering with your on-prem production environments."
"Their support process can be quite lengthy...This is an area that needs improvement."
"It does not delete locked files."
"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."
"There are times when the backups are slow. A faster backup would be better."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"There are some limitations to the backup."
"The product needs to have a simple DR process."
"I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing."
"There should be more comprehensive cyber recovery capabilities."
"Zerto added the backup feature, but it's not quite up to speed yet when you compare it with the backup capabilities of other solutions out there."
"The alerting has room for improvement as it is the biggest pain point with the software. It is so bad. It is just general alerting on or off. There are so many emails all the time. You have no control over it, which is terrible. It is the worst part of the entire application. I have voiced this to Zerto hundreds of times for things like feature changes. Apparently, it's coming, but there is nothing concrete as to when you can do it."
"I want to have an OVF or some local deployment where I can deploy the ZVRA rather than having to push it from the console. Some of our smaller remote sites have relatively poor bandwidth, and they can't keep up with the constant deployment stream from our center console, meaning we have to find some creative hours to get around the bandwidth bottlenecks. If I could push out a small install file, install it locally, and then reach back to the console, that would be excellent."
"When we do failover and failback, it doesn't maintain some of the settings that it should and I don't really understand why that happens."
"Customer service and technical support need improvement."
"It is crucial for Zerto to collaborate closely with VMware in order to promptly test updates."
"I need to get up to the latest version so I can move my journals to a particular LUN, saving them with a particular storage altogether, rather than with the virtual machine. This is not available until I upgrade, and I need to upgrade all my hypervisors. This would be something that would be nice to have if it could be used on older versions."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Acronis Cyber Protect is rated 8.2, while Zerto is rated 9.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Cohesity DataProtect. See our Acronis Cyber Protect vs. Zerto report.
See our list of best Backup and Recovery vendors and best Cloud Backup vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
