We performed a comparison between Amazon AWS and IBM Public Cloud based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Amazon AWS is the solution our users like best, due to its overall global reach and excellent responsive support. Additionally, the diversity of software tools available, lower operating costs, and excellent customer service make it a very complete solution.
"User friendly solution."
"The payment structure is very good."
"Technical support is quite helpful."
"AWS has large community support."
"The technical support is good."
"The product is reliable and quite stable."
"The technical support is good."
"We have seen an improvement in our infrastructure, as the code makes it very easy to deploy quickly to AWS."
"One of the features that I really like about IBM Cloud is the flexibility where you can order your own hardware."
"I've found the stability to be excellent. The performance is good."
"There is no installation for this product because it is a cloud product."
"What I like most in IBM Public Cloud is how easy it is to create serverless functions. They are called IBM functions, but in AWS, they are called Lambda functions. Those are pretty standard, and another thing I like the most is that you have fewer restrictions on the amount of data you can transfer across those functions. IBM Public Cloud is way more flexible than AWS. I also like that IBM Public Cloud is pretty straightforward to integrate. As long as you have all the tools IBM provides you, getting everything up and running is straightforward."
"The initial setup was very easy. It's quite straightforward. Deployment took about fifteen minutes. Everything is well organized."
"For non-complex applications, the IBM Cloud works fine and the price is much lower than the competitors."
"It's straightforward, has a good environment and is cost-effective."
"The beauty of cloud service providers, especially public cloud service providers, is that they are scalable every time when you need them because their payment model is pay-as-you-go."
"At times we find ourselves a little trapped, with the lack of customization, for what we need."
"I'm just bugged by the charges that I'm not really able to manage."
"The pricing could be a bit high at times. It's something they could improve upon."
"Support response times can be improved, especially in areas where faster assistance is crucial."
"You'll probably experience some sticker shock with AWS. You attempt to understand the cost, but you don't realize what you're paying until you get your first bill. I don't know if Amazon does that on purpose, but costs can get out of control quickly if you don't have someone who specializes in AWS cost management."
"This solution could be improved by a better licensing model, especially for third-party software. Amazon AWS could also potentially be improved by more free storage, but I think that it's okay when compared to competitors' products."
"The pricing of the solution could be better. It's a little pricey."
"I generally don't like the user experience of Amazon. It's not the best."
"The solution’s pricing could be improved."
"An area for improvement in IBM Public Cloud is getting up-to-date information on how to set up everything. It's hard to find new documentation."
"They could improve on customizing reporting capabilities."
"Normally, for any cloud, we get a lot of information on the web, but that is missing in the case of IBM Public Cloud. We need some technical support documents. That is the only thing missing in IBM Public Cloud."
"The deployment can be a bit of a pain. There are a lot of packages and a lot of options and it can require complex configuration to get it right."
"The product should offer more computing, similar to Amazon."
"There is not a lot of support for this solution, which is something that needs to be improved."
"They do not have a very good virtual network implemented, and the VPC is the most important feature that needs to be improved."
Amazon AWS is ranked 2nd in PaaS Clouds with 250 reviews while IBM Public Cloud is ranked 9th in PaaS Clouds with 16 reviews. Amazon AWS is rated 8.4, while IBM Public Cloud is rated 8.0. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of IBM Public Cloud writes "Reliable, easy to set up, and has helpful support". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Alibaba Cloud, whereas IBM Public Cloud is most compared with Microsoft Azure, Oracle Cloud Infrastructure (OCI), Google Cloud, Salesforce Platform and Heroku. See our Amazon AWS vs. IBM Public Cloud report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I agree with Vik and Marcelo.
AWS cloud is more matured, but you would like to run some specific IBM business tools like document management, IBM Watson for AI, SPSS analytics then IBM Cloud should be preferred.
Amazon AWS is superior to IBM public for several reasons.
The most important reason is the diversity of software tools, the geographic diversity and availability, lower operating costs and excellent customer service. All cloud companies are simply playing catch-up to AWS.