We performed a comparison between IBM Public Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."An advantage of IBM Public Cloud is the bare metal server. We can take the bare metal server. It's not shared with anyone. We can deploy our applications without sharing them with anyone. That is an advantage of IBM Public Cloud."
"There is no installation for this product because it is a cloud product."
"This is a predictable and dependable service."
"It is a scalable product. You can scale it up and down."
"It is easy to deploy what you need for the initial setup"
"For non-complex applications, the IBM Cloud works fine and the price is much lower than the competitors."
"This product is very good because it is accessible in remote locations, and anyone can deploy from any place."
"It's straightforward, has a good environment and is cost-effective."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"The solution provides a preferred method of backing up data."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"The queue management of the solution is its most valuable aspect."
"The solution is easy to use."
"Intuitive to work with and the overall fundamental of the platform is very strong."
"Salesforce is the best one out there."
"An area for improvement in IBM Public Cloud is getting up-to-date information on how to set up everything. It's hard to find new documentation."
"While they have about 99% of what we need, the only exception, perhaps, was the push notification feature that was discontinued. They delayed the replacement product."
"It could be more secure."
"The product should offer more computing, similar to Amazon."
"They do not have a very good virtual network implemented, and the VPC is the most important feature that needs to be improved."
"The solution needs to be more autonomous. It should let the DL go to allow for more jobs on the cloud. It could have a better interface as well."
"Normally, for any cloud, we get a lot of information on the web, but that is missing in the case of IBM Public Cloud. We need some technical support documents. That is the only thing missing in IBM Public Cloud."
"There is not a lot of support for this solution, which is something that needs to be improved."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"Salesforce also did not integrate well with some of the other systems that we had."
"The integration of Salesforce with other solutions could be improved."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"I think the search needs to be improved so as to allow for a broader keyword search."
"This platform is indeed on the expensive side."
"The biggest challenge we had was the cost and the licensing."
IBM Public Cloud is ranked 9th in PaaS Clouds with 16 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. IBM Public Cloud is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of IBM Public Cloud writes "Reliable, easy to set up, and has helpful support". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". IBM Public Cloud is most compared with Microsoft Azure, Amazon AWS, Oracle Cloud Infrastructure (OCI), Google Cloud and Heroku, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our IBM Public Cloud vs. Salesforce Platform report.
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