We performed a comparison between AppDynamics Mobile Real-User Monitoring and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."
"We have found the scalability to be quite good."
"In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system."
"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."
"Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable."
"The most valuable feature of the solution is its GUI."
"The most valuable features of New Relic are the reports and ease of use."
"End-user Synthetics and monitoring are very good."
"It has helped us maintain a much higher uptime than we had previously."
"The most valuable feature is the ability to manage the application flow."
"The versatility of the solution is its most valuable feature."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The monitoring so far has been good and we are happy with it."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java."
"I would like to see a better way to automate actions based on the events generated by the tool."
"The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options."
"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."
"In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels."
"I would like to see accommodation for millisecond granularity, as we only have one-second granularity now."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The solution only supports the cloud platform and not on-premises."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"The customization of the start and end time is kind of cool."
"I would like an infrastructure network that provides real-time views, showing the issues."
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AppDynamics Mobile Real-User Monitoring is ranked 5th in Mobile APM with 6 reviews while New Relic is ranked 2nd in Mobile APM with 152 reviews. AppDynamics Mobile Real-User Monitoring is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Mobile Real-User Monitoring writes "Offers insights into peak usage hours, the application's status, and that of secondary services, such as databases and APIs". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Mobile Real-User Monitoring is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our AppDynamics Mobile Real-User Monitoring vs. New Relic report.
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