We performed a comparison between AppDynamics and BMC TrueSight Operations Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: AppDynamics is the preferred choice over BMC TrueSight Operations Management due to its wider range of valuable features such as release management capabilities, building dashboards, and providing business insights. It is also more scalable, stable, and easy to use with the ability to monitor applications of different technologies and manage log files. Despite both products having areas for improvement, AppDynamics has received more positive feedback overall and is considered worth the investment despite its higher pricing model.
"Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application."
"The transaction snapshots let you find out where the application broke; it pinpoints where in the call stack, and then how long it took to resolve."
"The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"It is a stable solution."
"This is a stable product and we definitely plan to continue using it in the future."
"I like how the AppDynamics dashboard portrays the information flows. When a task is executed, various flows between different applications and databases happen in the background. The dashboard is intuitive and helps visualize the connections, the directions of the flow, and the information related to these specific sessions."
"The solution helps us provide a better user experience to our customers."
"It is a stable solution."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"It is a very stable product."
"It works irrespective of the operating system we’re running."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The integration with cloud services is still pending with AppDynamics. We would like the product to be serverless."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
"The documentation and training material have room for improvement."
"There are too many installers available for this solution."
"An area that has room for improvement on the CR and ERP would be the addition of monitoring of the internal solution. For example, you can monitor the day-to-day and everything in the transactions with AppDynamics, but there's also a lot going on in the kernel itself that you cannot monitor. The automation needs to improve as well. As it stands, a lot of customization needs to happen before you can use AppDynamics."
"The initial setup could be easier."
"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."
"The network diagnostics that they are adding will be really useful. They could add more detail into what is going on in the network."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"Deployment requires lots of resources (servers). It has too many consoles."
"The solution is overly complex."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The solution's support service could be better."
More BMC TrueSight Operations Management Pricing and Cost Advice →
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 49 reviews. AppDynamics is rated 8.2, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and SCOM. See our AppDynamics vs. BMC TrueSight Operations Management report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.