We performed a comparison between BMC TrueSight Operations Management and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The Event Management is outstanding; still is the most interesting part of the product."
"The solution has a very good business event manager tool."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The most valuable feature of SCOM is real-time alerts."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"It takes a lot of the headache out of managing your data centers and software in other places."
"It is very good at monitoring Microsoft Server."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"BMC TrueSight Operations Management could improve the reporting."
"The solution could improve its price."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"It would be a much better product if Microsoft provided management packs with the product."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"It could use some system enhancements, such as better dashboards."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 50 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. BMC TrueSight Operations Management is rated 8.2, while SCOM is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Splunk Enterprise Security, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager. See our BMC TrueSight Operations Management vs. SCOM report.
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