We performed a comparison between Appian and Camunda Platform based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Appian has an edge over Camunda Platform in this comparison. It is easier to deploy and has better customer support.
"The process models provide self-documenting systems."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"The most valuable features of Appian are workflow management and the ease with which you can build the UI."
"Technical support has been amazing overall."
"The most valuable features of Appian are the VPN engine, it is fast, lightweight, and easy to set up business rules. Business teams can do it by themselves. That is a very good feature."
"The most productive aspect of Appian lies in its ability to develop interfaces, particularly user interfaces. Creating user interfaces is highly productive, when these interfaces are integrated with the original database. In such cases, using record types proves to be a very efficient method of handling data. The synergy between interfaces and record types enhances productivity."
"Provides an easy way to integrate with the architectural environment."
"The most valuable feature is that, with a visual system, you can try to have a process client before beginning the programming for the application."
"We are documenting all of the processors and VPN. Then we are sharing it with our business users."
"Camunda's most valuable feature is its ability to integrate with different products."
"It is very user-friendly compared to IBM BPM. It's much simpler – it's more streamlined. That means even non-technical departments can use it."
"The visibility – the diagrams you create – and then being able to automate based on them are valuable features. It's easy to explain and comprehend, and the integration aspects are valuable."
"Camunda is a scalable product."
"Its flexibility stands out as the most valuable feature."
"My only request is that they decrease the license costs."
"If that had more DevOps capabilities, it would be an excellent product."
"The solution could improve robotic process automation."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"Architecture of product and scalabiility issues."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"The product's initial setup phase is difficult for beginners."
"The initial setup can be complex for business users."
"It would be helpful to have more readily available use cases on the internet. Camunda's documentation feels less comprehensive."
"The documentation could use improvement."
"They have a migration plugin that can be used to migrate from one BPM to another BPM. It is in the beta stage since last year. If they can make it available in the market, it would be great. We are going to have a couple of migration projects for migrating from IBM BPM to Camunda, and this plugin would be useful. I have already discussed this with them two weeks ago and asked them to look into this and add it as a feature. We are expecting this plugin to be available in the next version. This is the only requirement we have at present. They keep on coming up with different features, which is helping us a lot. Its latest release that came out last month was awesome."
"The primary issue regarding the Camuto platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training."
"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."
"There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while Camunda is ranked 1st in Business Process Management (BPM) with 71 reviews. Appian is rated 8.4, while Camunda is rated 8.2. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". Appian is most compared with Microsoft Power Apps, ServiceNow, OutSystems, Pega BPM and Mendix, whereas Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Bonita. See our Appian vs. Camunda report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
