We performed a comparison between Atlassian Confluence and Bitrix24 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution offers a lot of freedom when drafting directly online."
"The search functionality is a really powerful feature."
"Easy to share information and the integration with JIRA is good."
"Pricing is not a problem."
"It seems highly scalable. There are 500 end users using this solution."
"The integration's very good. You still have integration with lots of third party products, and it's very good."
"It is a very popular tool."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"Bitrix24 is a user-friendly solution that is easy to use."
"The technical support was intuitive and had good documentation."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"The data interpretation feature in Bitrix24 is good."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"The cost of the solution is too high."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"There is room for improvement in terms of pricing."
"There could be an option to collaborate with other users while editing the documents."
"The one way in which this solution could be improved is by offering better design and UI."
"The product is considered expensive."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"There are some bugs in the mobile system."
"The solution's open channel and contact center could be improved."
"We didn't have the ability to customize the solution."
"The stability could be improved."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"Bitrix24’s interface needs to be improved."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Bitrix24 is ranked 5th in Enterprise Social Software with 18 reviews. Atlassian Confluence is rated 8.2, while Bitrix24 is rated 7.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas Bitrix24 is most compared with Zoho CRM, Asana, Odoo, Microsoft Dynamics CRM and ClickUp. See our Atlassian Confluence vs. Bitrix24 report.
See our list of best Enterprise Social Software vendors.
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