We performed a comparison between Atlassian Confluence and IBM FileNet based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."With Confluence, everything is in one place, so it's easy to find documentation."
"The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"The best feature is document management."
"I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions."
"FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure."
"It allows for multiple people to access content simultaneously."
"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."
"For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt."
"The product is very stable."
"The API's extensibility and new user interface are its most valuable features."
"It is a faster, robust solution. The platform compatibility is very good."
"There is no concept of peer review or a draft mode - whatever you write is live."
"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"There could be an option to collaborate with other users while editing the documents."
"They can improve the table feature of Confluence. It is currently not adequate."
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations."
"I would like to see in FileNet integrated with Watson, which can read something and send it without any human contact or interaction."
"We brought DocuSign into our company's solution three years before. At that time there was no direct integration. We would like to pull documents out from FileNet, push them to DocuSign and, when done, retrieve them and store them back in FileNet. We wrote our own custom solution for that. It would be nice if there was some tool we could have used to do that."
"It is ability to display legacy content needs improvement."
"Simplifying both training and maintenance would be an improvement."
"The new software and trends with the cloud solution is a little slow. I would like them to move toward more cloud-based and microservices rather than a SaaS model. This is where the industry is going and what customers are asking for."
"Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document."
"It may be a little complex to implement and take some effort."
"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews. Atlassian Confluence is rated 8.2, while IBM FileNet is rated 8.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Adobe Experience Manager.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
