Atlassian Confluence vs OpenText Documentum comparison

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Atlassian Logo
1,532 views|695 comparisons
90% willing to recommend
OpenText Logo
4,134 views|3,085 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals).
To learn more, read our detailed Corporate Portals (Enterprise Information Portals) Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The trial stages, the ability to connect it to Jira, and the ability to export in PDF are all good capabilities.""The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.""What I find the most valuable about Confluence is how easy it is to use.""It's easy to search for information.""With respect to our experiences with Confluence, we haven't had any issues.""This is a scalable solution that supports thousands of users.""This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance.""It seems highly scalable. There are 500 end users using this solution."

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"It has reduced the amount of paper documents; reducing time and errors in the process.""It is quite good.""The tool's most valuable feature is ACL, which helps to control the user groups that access the documents.""The most valuable feature of OpenText Documentum is the versioning.""Two things are excellent in Documentum. One is business process management. The other is its support for metadata.""It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people.""The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues.""The stability is very good."

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Cons
"Managing user permissions and credentials could be easier.""The one way in which this solution could be improved is by offering better design and UI.""Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive.""When we import the data in Confluence from Word or any other document, the formatting is not correct.""The dashboards should be improved.""Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it.""The roadmap feature should be made easier to work with and modify. It's not really scalable.""The UX is a little bit all over the place."

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"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices.""It's difficult to manage and customize Documentum.""An area that needs to improve is how to reduce storage space on the AWS site.""In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good.""The user interface can be a bit more intuitive.""OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it.""It should provide more tools to help clients upgrade solutions based on Webtop.""The biggest issue for us is the price of the product."

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Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
    Top Answer:The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is… more »
    Top Answer:I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective. There are some issues with the templates… more »
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
    Top Answer:One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offline… more »
    Ranking
    Views
    1,532
    Comparisons
    695
    Reviews
    40
    Average Words per Review
    440
    Rating
    8.3
    Views
    4,134
    Comparisons
    3,085
    Reviews
    12
    Average Words per Review
    541
    Rating
    7.8
    Comparisons
    Also Known As
    Confluence
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Cloud Solution Provider6%
    VISITORS READING REVIEWS
    Educational Organization66%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    REVIEWERS
    Financial Services Firm25%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Non Profit10%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Government11%
    Manufacturing Company10%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise70%
    Large Enterprise23%
    REVIEWERS
    Small Business29%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Corporate Portals (Enterprise Information Portals)
    May 2024
    Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. Atlassian Confluence is rated 8.2, while OpenText Documentum is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Box, whereas OpenText Documentum is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, Hyland OnBase and Adobe Experience Manager.

    We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.