We performed a comparison between Blue Prism and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The use cases range from document ingestion, process enablement, and data management, including financial records cleanup."
"My company decided to go with Blue Prism because of the security it provides."
"The credential manager and logs are most valuable. We are using Blue Prism for complex processes because it is easier to troubleshoot in Blue Prism, and the logs are very accurate. It provides the ability to create smaller tasks, which makes it easier to troubleshoot."
"Mostly we use the Design Studio to develop the automation. It's great. We put them into deployment and have the automated process running. It's essentially the Design Studio for Blue Prism and the entire methodology of delivery that is the most useful or valuable to us."
"It works very well for batch processing at the backend. Scalability-wise, it is very robust. It is also stable."
"The most valuable feature is the work queue. This helps the user to create a workflow, and it is a very powerful tool for generating management reports."
"The most valuable features are the exception handling and embedded control room."
"From technical perspective, Blue Prism is pretty good. Overall, it's a stable and scalable solution. Installation is straightforward as well."
"It is a scalable solution."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"The tech support is highly available and there is plenty of online training available."
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"It is a good and matured solution."
"It is really flexible in what it can do."
"They are leaders in the same industry."
"It was very smooth and very seamless to create automations."
"We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"The control room is still the desktop version, which restricts access. You can't really access it from anywhere."
"The solution can improve by having a free license for evaluation purposes."
"We didn't find it much useful for unstructured data. It is not easy to do the automation with Blue Prism if you have unstructured data. It should have better automation processes or connectors for unstructured data such as PDFs or pictures. It has a connector for different applications, such as SAP, but we use a few other applications for which it doesn't have a connector. It should have a more comprehensive dashboard that we can use to see the processes that are running and control the parameters."
"Blue Prism develops its own tools and process automation, but the documentation is unclear and incomplete."
"We would like to see intelligent process automation that integrates RPA and machine learning."
"The recording of the transaction is missing in this solution."
"You cannot use a two-dimensional array to read the data."
"Pega Robotic Process Automation scalability is too low."
"The development experience needs to be improved."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
More Pega Robotic Process Automation Pricing and Cost Advice →
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 22 reviews. Blue Prism is rated 7.8, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Tungsten RPA and Blue Prism Cloud, whereas Pega Robotic Process Automation is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Pega CRM and WorkFusion. See our Blue Prism vs. Pega Robotic Process Automation report.
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