We performed a comparison between Automation Anywhere (AA) and BotFarm based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We've noticed time savings of up to 40 minutes, based on wait time and verification delays."
"Automation Anywhere has surely helped our organization to shape its Digital Journey - It was our first RPA tool which helped us to perform basic automation which created Point solutions but has added tremendous value at the early stage. We were able to scale-up fast using Automation Anywhere due to its user-friendly AI and later on IQ Bots provided the required edge to handle the unstructured data."
"I think that one of the coolest features that what Automation Anywhere has come up with is AI Sense. I see an immense potential there. Using AI Sense, we can automate outside Citrix. That's going to remove the client dependency or overall automation journey, and that can give lot of optimization, cost saving, and the time to market."
"The technical support has been good in my experience. However, you need to use the latest version to get the right level of support. If it is an end-of-life version, you might not get support from Automation Anywhere."
"Bot Insights is neatly integrated into the platform, which enables us to develop rapidly and train the learning instances using pre-defined domains over the purchase orders, forms, and invoices that need to be processed."
"A user can easily adopt this technology and utilize it, when compared to the other available resources in the market."
"Automation Anywhere's image reader is the most valuable feature."
"It removes demotivating, repetitive work from our teams."
"One of the most valuable features is the solution's simple automation regarding object cloning and strings variables."
"The most valuable features are PDF extraction and emailing."
"Productivity increased far more than thirty percent."
"The most valuable feature is the rapid deployment of multiple bots."
"BotFarm is an easy solution to use and the interface is better than older versions."
"The solution has been very user-friendly."
"The initial setup is pretty straightforward."
"From a solution standpoint, screen capture and tight integration with Outlook are valuable features."
"The bot creation process is straightforward in some ways and complicated in others. You can get your initial stuff laid out really quick, but then putting in your exception handling is more time consuming."
"Regarding the UI, once you're on some of the screens there are fixed dialogues, they are a set size, so there's a lot of horizontal scrolls and vertical scrolls. If I want to do something that is purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script."
"It would be useful to have some updates for the control room in terms of analytics."
"Version 11 is a bit heavy. At times, it takes a toll on the computing resources. It consumes a lot for computing power. We have seen multiple instances where computers or the client has crashed because of this particular problem. Automation Anywhere can improve this a lot."
"It would be helpful if we could start running a process from a particular step."
"They have incorporated many latest technologies, such as AI, and there is always scope to improve the processes and have more stability."
"I would like the support to be faster. Their response time is one to two days. Their customer care could be faster."
"The OCR component should allow integration with 3rd party OCR. This way we can use the best of breed solution along with AA or allow better control over OCR packages to be customized."
"The pricing of this product could be better."
"Sometimes I feel like it doesn't work properly and we are not able to provide the dexterity needed."
"The image processing capabilities definitely need to be improved."
"Its UI could be made better. It should also be more flexible. Currently, it is more rigid, and a little more flexibility is required. Their technical support should also be better. We are not very happy with their technical support. Its price is also quite high as of now. They should improve its price. Its setup should also be made easier. It is quite complex to set it up. Even though we were able to set it up a little fast because we had done something similar earlier, but it has a very complex setup. It is extremely resource-hungry. If they can make it a little light on resources, that would also be useful."
"I have called customer service three times and the experience has not been good. They do not offer 24/7 support, which forces us to wait till the next working day to solve a problem."
"I would like to have access to self-service support."
"It would be ideal if the solution offered more language options, such as Arabic."
"The deployment could be simplified."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 492 reviews while BotFarm is ranked 14th in Robotic Process Automation (RPA) with 35 reviews. Automation Anywhere (AA) is rated 8.4, while BotFarm is rated 8.0. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of BotFarm writes "Great feature sets, stable, and scalable". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, Tricentis Tosca and EdgeVerve AssistEdge RPA, whereas BotFarm is most compared with UiPath and Blue Prism Cloud. See our Automation Anywhere (AA) vs. BotFarm report.
See our list of best Robotic Process Automation (RPA) vendors.
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