We performed a comparison between BigPanda and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"One of the most valuable features of BigPanda is its user-friendly interface."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"The main thing that we like about BigPanda is the user interface."
"The best of a bad lot was the error message deduping."
"One of the best features is the reports feature."
"The initial setup was straightforward. We deployed the solution from new and completed the upgrades."
"I believe the ease of setup and use, including everything, from the initial installation to the discovery of devices is the most valuable."
"The most valuable feature of this solution is the alerts."
"The solution is very user-friendly."
"The people in technical support are very good."
"Their support team is efficient, and it is easy to set up."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"The solution could improve by having better integration."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"We had to use a partner for the deployment."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The cost of this product is too high compared to New Relic."
"BigPanda attempts a little of everything and fails at most."
"The usability needs to improve, because it is a pure code environment."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"The solution is not always good with new features, so it's take a long time."
"The solution's customer service is not very good because the support takes too long."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
"The integration needs to be improved."
"It would be good to have high security."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"The interface could be made more user-friendly."
"The price of the solution can be improved."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. BigPanda is rated 7.2, while SolarWinds NPM is rated 8.2. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". BigPanda is most compared with ServiceNow, Moogsoft, IBM Tivoli NetCool OMNIbus, ServiceNow IT Operations Management and Datadog, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our BigPanda vs. SolarWinds NPM report.
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