We performed a comparison between BlackBerry Enterprise Mobility Suite and Jamf Pro based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"Compliance and the policies that can be set are the most valuable features."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"The solution is stable."
"Conditional access helps me control uncontrolled access."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"The most important thing for me is the autopilot feature."
"Whenever we have issues, people rely on the ability to check messages promptly."
"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."
"The technical support for the solution is excellent."
"It has a good ease of use, and its intuitive."
"The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."
"Jamf Pro allows us to manage all Apple devices from a single interface, making it easy to deploy and configure software, set policies, and inventory devices."
"The Automated Device Enrolment is great!"
"To have a zero-touch setup for the Macs and iPhones is more valuable than one can think."
"The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there."
"Having the ability to automate our workflows has been great."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place."
"We can see every single Mac is on which macOS version so we can help users if needed to update their Macs to a saved and current version."
"Technical support is not that great."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"The technical support could be improved."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"The reporting and cost have room for improvement."
"The synchronization could be improved."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"The pain points for us would be the activation."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"The newest features sometimes pop in very slowly."
"The installations on the device could be simpler. It is a good solution, and all the features are there. So, there isn't a lot to improve. I'm sure they already have their thought process on how to improve it."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"I would like more support for Google Chromebook operating system, so I could manage it."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."
"I think it would be best if Jamf had support tiers."
"There's only one thing that I would like to see improved. It's potentially being worked on right now, actually. That is the ability to provide remote support access to use those devices. I'd like it to work in a similar manner to Desktop Central or other solutions like Team Viewer."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious."
"There needs to be a mass policy change tool."
"There is still no feature for properly patching T2 Security Chip-enabled Macs."
"The solution should offer beta testing for new products."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while Jamf Pro is rated 9.6. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360.
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