We performed a comparison between BMC TrueSight Operations Management and Cisco Intersight based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Event Management is outstanding; still is the most interesting part of the product."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"It works irrespective of the operating system we’re running."
"It is a very stable product."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"Cisco Intersight has valuable features for workflow automation and inventory administration."
"The product has good integration."
"Provides an overall view using a single portal."
"Intersight can validate our environment."
"The tool helps to manage Cisco servers."
"Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The solution is a little obsolete."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"BMC TrueSight Operations Management could improve the reporting."
"It would be better if the initial setup and deployment were more straightforward."
"The usability must be better."
"When new features are added, the service becomes full of bugs."
"The product could be easy to use."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"It's a very complex solution."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"The product's setup should be easier."
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BMC TrueSight Operations Management is ranked 19th in IT Infrastructure Monitoring with 50 reviews while Cisco Intersight is ranked 25th in IT Infrastructure Monitoring with 10 reviews. BMC TrueSight Operations Management is rated 8.2, while Cisco Intersight is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Cisco Intersight writes "Helps know whether a solution is deployed correctly, but the automation capabilities are difficult to use". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Cisco Intersight is most compared with Cisco UCS Manager, HPE OneView, IBM Turbonomic, VMware Aria Automation and VMware Aria Operations. See our BMC TrueSight Operations Management vs. Cisco Intersight report.
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