BMC TrueSight Operations Management vs Cisco UCS Manager comparison

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2,716 views|1,876 comparisons
86% willing to recommend
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2,057 views|1,762 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Operations Management and Cisco UCS Manager based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BMC TrueSight Operations Management vs. Cisco UCS Manager Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.""It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools""We can verify uptimes as another source of keeping devices in compliance.""The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.""The tool is flexible enough to be customized based on customer requirements.""I use the solution to monitor servers, databases, Windows, Linux, and web services.""The Event Management is outstanding; still is the most interesting part of the product.""The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."

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"The management is one of the most valuable features of this solution.""Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company.""I can quickly manage the provisioned servers.""Ease of management is certainly the most valuable feature in this product.""What I like most about Cisco UCS Manager is the ease of administration. It also allows the central management of maintenance, installation, and configuration activities.""The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system.""The most valuable features are flexibility and management.""We can configure the Cisco UCS Manager, the profiles and interactions with the resource we manage."

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Cons
"The dashboard and performance graphs should include a way to automatically schedule and export reports.""I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.""More modules for less popular applications and better documentation.""It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""It would be better if the initial setup and deployment were more straightforward.""The solution is overly complex."

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"The automation within the solution needs to be simplified.""Cisco UCS is expensive compared to others. The Cisco UCS Chassis is more expensive than a standalone server, but some companies require standalone servers because of their production load and affordability. You need to pay more if you require more features on the Blade or if you need more ports on the switch.""The installation and upgrade sytems need to be improved.""Cisco UCS Manager should have a simplified deployment in the sense of not having multiple machines, demilitarized zones, and on-premise options.""In the next release, I would like to see improvements made to their security.""We have three data centers and if we could manage all three data centers using one interface, it would be great.""What's lacking in Cisco UCS Manager is the performance dashboard. If a blade has any performance issues, you should be able to create a dashboard on Cisco UCS Manager. Currently, this feature isn't present.""Its user interface can be improved. It can be more user-friendly."

More Cisco UCS Manager Cons →

Pricing and Cost Advice
  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "With product discounts which can be negotiated, the product is a great value."
  • "You buy the hardware and then you get Cisco UCS Manager for free."
  • "The pricing for Cisco UCS Manager is okay for its market, so it's a four out of five for me."
  • "Cisco UCS is more expensive than Dell and HP, but it is more reliable. I see less issues and it's quite stable."
  • "Cisco UCS Manager’s annual licensing fee is expensive."
  • "We need to take a license for each port, which amounts to a big sum."
  • More Cisco UCS Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
    Top Answer:The product is expensive, depending on the types of monitoring you have. You need to acquire more licenses. I rate the product’s pricing an eight out of ten, where one is cheap, and ten is expensive.
    Top Answer:The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good. TrueSight could… more »
    Top Answer:When one server fails, we can attach the service profile to a new server, which saves a lot of time.
    Top Answer:We need to take a license for each port, which amounts to a big sum.
    Top Answer:The solution's pricing is high and could be reduced. Compared to other systems, memory failure in Cisco UCS Manager is much higher.
    Ranking
    Views
    2,716
    Comparisons
    1,876
    Reviews
    17
    Average Words per Review
    434
    Rating
    7.7
    Views
    2,057
    Comparisons
    1,762
    Reviews
    8
    Average Words per Review
    553
    Rating
    7.5
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Cisco UCS Manager helps significantly reduce management and administration expenses by automating routine tasks to increase operational agility. Customers can extend the benefits of Cisco UCS Manager globally across an enterprise to thousands of servers in multiple domains with Cisco UCS Central Software.
    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Management Science Associates, Peak 10, Virtual Consulting Professionals
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Comms Service Provider42%
    Consumer Goods Company8%
    Energy/Utilities Company8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company34%
    Financial Services Firm11%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise12%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business32%
    Midsize Enterprise9%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise12%
    Large Enterprise74%
    Buyer's Guide
    BMC TrueSight Operations Management vs. Cisco UCS Manager
    May 2024
    Find out what your peers are saying about BMC TrueSight Operations Management vs. Cisco UCS Manager and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 19th in IT Infrastructure Monitoring with 50 reviews while Cisco UCS Manager is ranked 29th in IT Infrastructure Monitoring with 21 reviews. BMC TrueSight Operations Management is rated 8.2, while Cisco UCS Manager is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Cisco UCS Manager writes "Used to manage servers, monitor or manage firmware upgrades, and push policies". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Datadog. See our BMC TrueSight Operations Management vs. Cisco UCS Manager report.

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    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.