We performed a comparison between Elastic Observability and BMC TrueSight Operations Management based on real PeerSpot user reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on user feedback, Elastic Observability emerges as the preferred choice over BMC TrueSight Operations Management. Elastic Observability is commended for its cost-effectiveness, licensing advantages, and extensive range of features, including machine learning capabilities. Users find it easy to deploy and customize. Overall, organizations have experienced positive outcomes and cost savings with Elastic Observability.
"I believe that the ease of use and UI is great"
"The major advantage of the product is estate management."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It is a scalable solution."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"It is very helpful to be able to apply rule-based routing to alerts."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"Its diverse set of features available on the cloud is of significant importance."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"We can view and connect different sources to the dashboard using it."
"The solution allows us to dig deep into data."
"Good design and easy to use once implemented."
"The solution has been stable in our usage."
"It's easy to deploy, and it's very flexible."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"BMC TrueSight Operations Management could improve the reporting."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The solution's support service could be better."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The product must provide more AI capabilities."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."
"The price is the only issue in the solution. It can be made better and cheaper."
"More web features could be added to the product."
"There's a steep learning curve if you've never used this solution before."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"There could be more low-code features included in the product."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"Elastic Observability’s price could be improved."
More BMC TrueSight Operations Management Pricing and Cost Advice →
BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 50 reviews while Elastic Observability is ranked 7th in Application Performance Monitoring (APM) and Observability with 22 reviews. BMC TrueSight Operations Management is rated 8.2, while Elastic Observability is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Elastic Observability is most compared with Dynatrace, New Relic, Azure Monitor, Sentry and AppDynamics. See our BMC TrueSight Operations Management vs. Elastic Observability report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.