We performed a comparison between BMC TrueSight Operations Management and InfoVista 5View NetFlow based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The most valuable features of the solution are alert management, alert generation, and event management."
"InfoVista 5View NetFlow allows us to control the application layer and manage API connections, i.e. Facebook logins or whatever other third-party API services we require."
"The solution is a little obsolete."
"The pricing could be better."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The product must provide application or service monitoring features."
"Deployment requires lots of resources (servers). It has too many consoles."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"A little bit better documentation on the details is needed because this subject is not easy sometimes to understand, which limits the capability of the software."
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BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 49 reviews while InfoVista 5View NetFlow is ranked 63rd in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while InfoVista 5View NetFlow is rated 0.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of InfoVista 5View NetFlow writes "Great for service discovery and load balancing and enables us to monitor the traffic flow". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas InfoVista 5View NetFlow is most compared with Catchpoint.
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