We performed a comparison between BMC TrueSight Operations Management and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The tool is flexible enough to be customized based on customer requirements."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"It allows the centralization of data and makes possible new sorts of correlations that were previously impossible using traditional SIEMs such as ArcSight or QRadar."
"The solution's most valuable feature is that it helps with our use cases to detect anomalies in our data and it is important to my company since we have a lot of data on different logs on the systems."
"It follows MITRE ATT&CK and Cyber Kill Chain frameworks. There are certain notable events for which we can configure our security posture."
"Splunk Enterprise Security is a standard solution providing good customer service and partnership."
"Its huge, versatile AppBase helped me to configure and bring data from different sources to a unified platform."
"The scalability is good."
"The ability to ingest any data and display it in a way that anyone can understand."
"The level of robustness on offer is very good."
"More modules for less popular applications and better documentation."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The solution is a little obsolete."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The pricing could be better."
"The UI for the end users could be improved and more flexible than it is now."
"I would like to get visibility into the data pipelines on heavy forwarders and indexers to see exactly their source and the cause of saturation when it occurs. This would help us learn even more about our high use applications."
"Better directions on search head clusters."
"Considering the contract thing and the whole legal area, it takes forever to get the contracts signed and to be able to agree to the terms and conditions for my company as well as for Splunk's team."
"It would be nice if they had a wizard to construct searches, including more complex searches that include math or statistics."
"The setup time is quite long."
"The product is relatively expensive."
"This is a costly solution."
"Splunk needs to be able to hold more days of data. At the moment it only holds three months of data."
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BMC TrueSight Operations Management is ranked 19th in IT Infrastructure Monitoring with 50 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 250 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Datadog, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Dynatrace, Elastic Security and Microsoft Sentinel. See our BMC TrueSight Operations Management vs. Splunk Enterprise Security report.
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