We performed a comparison between Camunda Platform and Pega BPM, based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users show a greater preference for Camunda Platform, as Pega BPM is less stable, intuitive, and might have a less effective support team.
"The UI is very user-friendly compared to other products. The native, vanilla UI is very interesting and intuitive to use. It's user-friendly when it comes to modernizing a business process."
"One reason we selected Camunda or Cloud/DB is that it comes with the support of the BPMN notation, which helps to define processes in a standard manner. Another reason was that Camunda Cloud, as the name says, is designed for a new cloud era."
"The solution is useful for small projects."
"Easy to use and easy to integrate into the products and applications we provide for our customers."
"The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it."
"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."
"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."
"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."
"The most valuable aspect of the solution is the various workflows."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
"The most valuable feature of Pega BPM is its architecture."
"The documentation could use improvement."
"The migration strategy needs to be improved."
"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."
"An improvement would be to support Angular 2 instead of AngularJS, which is quite old."
"As we experienced some difficulties in the beginning, deployment took almost a month."
"The GUI needs to be improved, with more configuration options."
"I think it would be important to internationalize the Cockpit and the Admin as well as with the Tasklist."
"Community support is basically what I'm looking for. Other than that, it is okay for now."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"Its implementation in the public sector was a bit complex."
"The UI part needs improvement."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
Camunda is ranked 1st in Business Process Management (BPM) with 71 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Camunda is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Camunda is most compared with Apache Airflow, Bizagi, IBM BPM, Appian and Bonita, whereas Pega BPM is most compared with ServiceNow, Appian, IBM BPM, Microsoft Power Apps and OutSystems. See our Camunda vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.