We performed a comparison between Appian and Pega BPM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Appian comes out ahead in this comparison. Pega BPM users say it is not robust enough. In contrast, Appian is a high-performing, reliable product.
"Form building capabilities and well thought out process modelling are key points to this product."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"Appian is a very low code platform. It's very easy to learn and use."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"Good workflow engines that bridge the gaps of processes."
"The initial setup was seamless. We didn't run into any hardships at all."
"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"The most valuable feature of Pega BPM is its architecture."
"The case management is great."
"The most valuable feature is the situational layer cake."
"Pega BPM offers a lot of out-of-the-box functionalities."
"The solution provides us with a very good dashboard."
"The most valuable aspect of the solution is the various workflows."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"The ability of the interface to load automatic data is not great."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns."
"It needs better integration with our existing application ecosystem."
"Lacks business rules management as part of the solution."
"My only request is that they decrease the license costs."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Appian is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Pega BPM writes "Fastens application development and has all the features to meet the requirements of our customers". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Mendix, whereas Pega BPM is most compared with ServiceNow, Camunda, Microsoft Power Apps, IBM BPM and OutSystems. See our Appian vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Process Automation vendors, and best Rapid Application Development Software vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.