We performed a comparison between Celonis and SAP Signavio Process Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product helps clients visualize potential savings by minimizing human errors and reducing manual work."
"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."
"The training material is good. The information is very systematic, detailed, and comprehensive. They have a training video for almost every single thing, which makes it easier to know how to use the tool."
"find Action Engine for notifying the user, and also Studio Spark, and knowledge models; all these features are useful."
"The process chart is valuable in identifying the bottlenecks."
"My two favorite features are execution management and process intelligence, which provide 360-degree data."
"The most valuable feature of this solution is the PTS service."
"We can use it to discover processes and mitigate the mistakes in the process."
"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."
"The initial setup was simple. One can know how exactly the process performs just by clicking a few buttons."
"One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work."
"The product's best feature is the connection and integration between all of the capabilities."
"The product helps us build solid business use cases."
"The most valuable feature is the integration model."
"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."
"Being able to deploy in shorter cuts."
"The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics."
"The price is high for us."
"It would be helpful if they could categorize processes into tier levels."
"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."
"It could be less expensive."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."
"With every upgrade, the product is completely changed."
"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data."
"The area that could be improved in SAP Signavio Process Intelligence is its Journey modeling feature."
"The UI could be improved."
"SAP Signavio Process Intelligence slows down when you feed a lot of data. It needs to improve its processing ability. The tool should also incorporate AI features that can automate things. Many of the competitors have this feature."
"When it comes to Signavio, as I've worked on Celonis, I've observed two things in Celonis and Signavio. In Celonis, using the process mining tool, we can implement automation skills. So we can take actions to improve the process as well. That is one thing."
"With the new release, I have some problems. Actually with Signavio, many of the processes are not viewable for unclear reasons. The product itself is reachable most of the time, but some processes are not there. Some pages do not loading at times."
"Interface could be more user friendly."
"The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined."
"There could be more standard interfaces for importing data from the various systems in the process landscape."
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Celonis is ranked 1st in Process Mining with 44 reviews while SAP Signavio Process Intelligence is ranked 6th in Process Mining with 13 reviews. Celonis is rated 8.4, while SAP Signavio Process Intelligence is rated 7.6. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of SAP Signavio Process Intelligence writes "A scalable and stable tool that needs to provide its users with an exact focus on where process transformations can happen". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, Software AG ARIS Process Mining, Scout Platform and Minit, whereas SAP Signavio Process Intelligence is most compared with UiPath Process Mining, QPR ProcessAnalyzer and Software AG ARIS Process Mining. See our Celonis vs. SAP Signavio Process Intelligence report.
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