We performed a comparison between Celonis and Software AG ARIS Process Mining based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."find Action Engine for notifying the user, and also Studio Spark, and knowledge models; all these features are useful."
"The documentation, multi-hop analysis, and SLA breaches are the most valuable features we have discovered."
"We can observe the flow and invoices."
"It provides seamless unified views with awesome drill down options."
"The most valuable feature of this solution is the PTS service."
"Automated root cause analysis and process explorer features are very good. It provides a lot of selections, such as process flow selection, attribute selection, etc."
"The solution has very detailed documentation for technical items so it is very easy for developers to use."
"The process mapping is most valuable to us."
"It is very easy to work on the way the ETL happens in ARIS Process Mining."
"One feature I found really cool was the Conformance Engine."
"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."
"I have found Software AG ARIS Process Mining scalable."
"The interface is simplified and easy to use."
"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data."
"The solution needs to implement more automation aspects into the product. Right now, it's lacking."
"In the solution, you have access to how the process is, and are able to integrate that with other systems that allow you to make changes to the process itself, this process can be improved."
"It would be helpful if they could categorize processes into tier levels."
"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."
"Celonis isn't particularly useful when you have many manual processes without systems or back-office."
"The support costs are very high."
"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."
"There should be a single site for modeling and mining."
"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."
"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."
"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."
"Customizing KPIs and building dashboards were not as intuitive as other similar tools."
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Celonis is ranked 1st in Process Mining with 44 reviews while Software AG ARIS Process Mining is ranked 7th in Process Mining with 6 reviews. Celonis is rated 8.4, while Software AG ARIS Process Mining is rated 8.8. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of Software AG ARIS Process Mining writes "A stable cloud-based solution that allows optimization in addition to process discovery and analysis". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Scout Platform and Minit, whereas Software AG ARIS Process Mining is most compared with SAP Signavio Process Intelligence and UiPath Process Mining. See our Celonis vs. Software AG ARIS Process Mining report.
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