We performed a comparison between Cisco Umbrella and Forescout Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"It provides centralized, device-agnostic management of the Internet experience."
"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."
"It has certainly saved us time. If we go and look at what's rejected on the requests from the hospital itself, it has saved about 5% or 6% time."
"By using Cisco Umbrella, you are sure of inspecting all the traffic. Whenever the user machine is connected to your network, it is inspected. That's the best thing. It means you are sure that nothing is being exported or imported without your choice. That is the best feature."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"Being able to actively identify the client without a certificate allows you to control every device on your network regardless of the make, model, and software running. This allows for end-to-end security."
"The product is very easy to work with and easy to deploy."
"The most valuable feature is the ease of deployment, which does not require the use of an agent."
"It's one of the tools that has given the federal government visibility into network devices and everything."
"The most valuable features of the Forescout Platform are ease of management and outstanding visibility. The visibility is simple to obtain."
"This is clearly the best product for the NAC use cases in this field for Forescout."
"The plugins are very robust -- the ability scanner, patch management system, and SQL integrator."
"Forescout Platform's most valuable features are that it is very granular. We are able to cull out a lot of information about our particular device or endpoint. The configuration and the visibility are very seamless. Overall the solution is very easy to handle and it's very comprehensive."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The solution's technical support is not very good."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"I would like for their support to be faster."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."
"I am unsure if Cisco Umbrella offers a Windows option for running the server."
"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"Forescout Platform sometimes returns false positives, so there's some fine-tuning to be done there."
"It does not support the TACACS+ protocol."
"The solution could always improve by adding more features to make it more robust."
"Initially, the implementation of the Forescout Platform took some time to figure out. The reason is we are a manufacturing unit and we have certain silos that are insulated areas where certain systems will not connect to the internet or to the LAN. Since there are many parts of it, we have to have an inclusive view of all those systems. It took a while for us to initially implement, but after a few months, everything worked well."
"Forescout Platform could improve the vulnerability management as well as the control on the endpoint, which needs to be connected to my network."
"Logging would be one area for improvement. When we're troubleshooting, there are not a lot of clear things on Google that we can look up for ourselves. When we have an issue with it, we have to call the company to get the vendors involved. The logging of Forescout is horrible compared to other things that we've used."
"The system controls could be better."
"Forescout Platform could improve the integration or compatibility with other solutions, such as Chinese-made solutions. They do not have any integration with S33 which is a switch. They do not have good integration with new solutions in the market. They do integrate well with Rocket, Cisco, Juniper, and quite a few more but they could expand the integration."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Forescout Platform is ranked 4th in Network Access Control (NAC) with 69 reviews. Cisco Umbrella is rated 8.8, while Forescout Platform is rated 8.4. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Forescout Platform writes "We can go granular on each endpoint, quarantine non-compliant machines, and target vulnerabilities through scripting". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection, whereas Forescout Platform is most compared with Cisco ISE (Identity Services Engine), Aruba ClearPass, Fortinet FortiNAC, Nozomi Networks and Armis.
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